Valle Verzasca Portal
Municipality and public services Public organisation

Comune di Onsernone

The central point of contact for residents, second-home owners, businesses and visitors in the Onsernone Valley.

Current and important

Official notices

Notice

Bulky and special waste collection – 15 September 2026

Collection at the Mosogno / Tre Cappelle heliport area from 09:00 to 18:00.

Information

Paper collection 2026

Municipal 2026 schedule for paper and cardboard collection.

Available in person

Counter and opening hours

Municipal office in Russo

Monday
10:00–11:30
Tuesday
10:00–11:30
Tuesday
14:00–16:30
Wednesday
08:30–11:30
Thursday
14:00–16:30

Russo

Tuesday
10:00–11:30
Thursday
14:00–16:30

Municipal technical office

Thursday
09:00–11:30

Drinking water utility

Thursday
09:00–11:30

Public holidays and exceptional closures may affect these times. Please check current notices.

At a glance

Municipal administration and responsibilities

Il Comune di Onsernone coordina l’amministrazione comunale e i servizi pubblici destinati alla popolazione della Valle Onsernone. L’attuale Comune è entrato in funzione nell’aprile 2016 in seguito all’aggregazione degli ex Comuni di Isorno, Mosogno, Onsernone, Gresso e Vergeletto e fa parte del Distretto di Locarno.
Offices and departments

Municipal services

Municipal office in Russo

Main counter and central administrative contact point for the Municipality of Onsernone.

Services

  • Administrative information
  • receipt of applications and documents
  • coordination of municipal matters
  • referral to specialist offices.
Practical information Telephone and counter opening hours are stored separately and can be updated independently.

Residents registration office

Municipal office for matters relating to residence and population records.

Services

  • Arrival and departure registrations
  • residence information
  • resident-related administrative matters.
Practical information The municipal office contact hours apply.

Finance office

Municipal service for financial and accounting matters.

Services

  • Municipal financial information
  • accounting
  • invoices and payments
  • financial administrative matters.
Practical information Contact the office in advance for specific cases.

Municipal technical office

Office for private and public construction, building applications and technical advice.

Services

  • Building applications
  • site inspections
  • public construction
  • land-use planning
  • sewers
  • technical advice.
Practical information The municipal technician is available during the published telephone window.

Social services office

Municipal advice on social matters, OASI, LAPS and health-insurance coverage.

Services

  • OASI and disability pensions
  • supplementary benefits
  • helplessness allowance
  • family allowances
  • affiliations
  • LAPS guidance
  • insurance checks.
Practical information Some LAPS services are handled by the regional office in Losone.

Virtual counter

Municipal online channel available 24 hours a day, seven days a week.

Services

  • Search and download PDF forms
  • find office addresses and contacts
  • request certificates and declarations online.
Practical information Available online 24/7.

Waste and recycling service

Collection of household waste, plastics, paper, bulky waste and special waste.

Services

  • Household waste
  • official green bags
  • plastic collection
  • paper and cardboard
  • bulky waste
  • special waste.
Practical information Household waste is collected twice weekly from April to September and once weekly during the other months. Yellow plastic bags can be deposited on Fridays from 06:00 to 16:00 in Russo and Loco.

Drinking water utility

Municipal service responsible for aqueducts and drinking-water quality.

Services

  • Aqueduct operation
  • quality checks and analyses
  • technical information
  • reporting supply issues.
Practical information Contact the municipal technical office for technical matters.

Valle Onsernone fire brigade

Valley fire brigade based in Berzona. Emergency number 118.

Services

  • Fire-fighting and rescue
  • CECal information
  • links to cantonal wildfire information.
Practical information Call 118 in an emergency.

Municipal police

Municipal policing responsibilities for Onsernone are carried out by Locarno municipal police.

Services

  • Contact with municipal police
  • local policing duties under the agreement.
Practical information Call the national police emergency number 117 in an emergency.

Note on official information

The Onsernone Portal brings together publicly available information. Legally binding information, deadlines and forms are governed by the official publication of the municipality or competent authority.

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